Hope Wellness Counseling, Inc by Dr. Teresa Serrano

Hope Wellness Counseling, Inc is a proud bilingual (English & Spanish) group practice committed to serving our diverse Hispanic/Latino communities with compassion, cultural understanding, and respect. We know that healing begins with being seen, heard, and understood—en tu idioma y dentro de tu cultura.

Our practice provides a safe, supportive, and nonjudgmental space where individuals and families can explore their emotions, overcome life’s challenges, and begin building a healthier future. Rooted in cultural humility and community values, we honor the importance of family, faith, traditions, and shared experiences that shape emotional well-being.

Our mission is to empower our clients to build resilience, achieve balance, and experience long-term emotional wellness. Whether navigating stress, trauma, immigration-related concerns, family conflict, or generational patterns, we walk alongside you with empathy, guidance, and tools tailored to your unique story.

Supervised by Dr. Teresa Serrano, DSW, LMFT #116203, our team is grounded in compassion, cultural humility, and a deep commitment to mental wellness. Under Dr. Serrano’s leadership, we strive to provide a supportive, client-centered environment where individuals and families feel seen, understood, and empowered. Her guidance ensures that our associates receive high-quality mentorship, uphold clinical excellence, and deliver therapeutic services with integrity, empathy, and professionalism.

Mary Carrillo, APCC 12370– is an associate bilingual therapist dedicated to helping individuals understand the “why” behind their emotions and behaviors. She empowers clients by providing tools and guidance to navigate life’s challenges and daily stressors. Mary has experience working with ages 12 to 65 and is trained in EMDR, using Cognitive Behavioral Therapy and other tailored interventions for complex symptoms. She specializes in life transitions, depression, anxiety, stress, grief, and supporting veterans with trauma. Fluent in English and Spanish, Mary is committed to offering compassionate and effective care.

Melisa Santiago, ACSW 11330- Melisa Santiago is a dedicated social worker working toward licensure with a strong background in child and family well-being, crisis intervention, and community-based support. She earned her Master of Social Work from CSU Long Beach with a concentration in Child and Family Well-being and was a Cal-SWEC recipient. Melisa has supported diverse youth and families through trauma-informed, strength-based practices across programs such as teen court diversion, school-based suicide prevention, and crisis response services. Passionate about equity and advocacy, she has collaborated with organizations including the Latino Students of Social Work Network and Parents, Educators, Students in Action on community outreach and youth empowerment initiatives. With her clinical skill and cultural competence, Melisa is committed to helping children, youth, and families achieve safety, stability, and well-being.

Yesenia Gonzalez, APCC 20191- is a bilingual (English/Spanish) Associate Professional Clinical Counselor dedicated to supporting individuals navigating life’s challenges, especially when impacted by racism, discrimination, and immigration-related stress. She holds a master’s in clinical psychology from California State University, Dominguez Hills, with training in trauma-informed and culturally responsive care. Yesenia has experience working with anxiety, depression, trauma, grief, and family stressors, with a special interest in first- and second-generation immigrant and mixed-status families, as well as first-generation college and graduate students. Her approach is rooted in compassion, cultural humility, and creating a safe space where each person’s story is honored. Outside the therapy room, she remains committed to community and advocacy, recognizing the deep connection between mental health, culture, and lived experience.

Norma Jasso, AMFT 138505- is a bilingual counseling provider who has completed her 3,000 hours and is committed to creating a safe, nonjudgmental space where clients feel understood and empowered. She has experience supporting individuals seeking life balance, managing anxiety, healing from trauma, grief, and depression, navigating crises, and working through anger management and domestic violence concerns. As a licensed therapist, Norma focuses on strengthening relationships and emotional well-being by fostering open communication, improving conflict resolution, and promoting healthy interaction patterns. Her vision is to provide a nurturing environment for emotional exploration, overcoming challenges, and building long-term resilience.